Big Y Fly Co. rods and reels are backed by a Limited Lifetime Warranty against manufacturing defects.
If your rod or reel has a manufacturing defect, we will repair or replace it at no charge.
Rods
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Spare sections for current rods can be purchased here. We may ask to see proof of purchase.
Discontinued Rods
- If your rod has been discontinued, a current replacement will be offered at a discount.
- Please send in the broken rod and we will contact you with the current options.
Reels
- If you're experiencing an issue with your reel, please give us a call first. Many common problems can be solved quickly over the phone.
- We also stock replacement parts such as bearings, handles, and O-rings for many of our reels.
If your reel requires service:
- Manufacturing defects are repaired at no charge.
- Damage resulting from normal wear, misuse, or accidents is covered by our repair service for $40, which includes cleaning, tuning, replacement of worn or damaged parts when possible, and returning the reel in proper working order.
- If a reel cannot be repaired, a replacement reel will be offered at a discount. (Any repair fee paid will be applied as credit)
Other Brands
For rods, reels, waders, boots, and other gear from other manufacturers, please contact the manufacturer directly for warranty service. Most rod and reel manufacturers offer a lifetime warranty along with a standard repair or replacement fee. Warranty terms and claim procedures can typically be found on the manufacturer's website.
If you have any questions or need help determining who to contact, please give us a call. We're always happy to help.
866-660-5758