Warranty

For Big Y Fly Co brand reels and rods, we offer a limited lifetime warranty.

This warranty covers any manufacturing defects for the lifetime of the rod. We replace any rod or reel with a manufacturing defect free of charge.

For rods: Spare sections can be purchased here. We may ask to see proof of purchase if the rod is not showing on your account.  We require all butt sections to be returned to us here before we send a replacement.

For reels: You can call us and we can walk you through any common issues that arise. If you need a part like a bearing, handle or o-ring, please call us and we may have one we can send you. If your reel needs servicing beyond what you can handle, please send it in. If there is a manufacturing defect, then there is no charge, If the issue was user-related, there is a $35 service fee to tune it up and replace any defective parts and get it moving. If we need to replace the reel with an updated model, a $50 fee may apply.

For OTHER BRANDS of rods, reels and gear: Within 30 days of purchase, we will deal with anything that arises for you.  After 30 days, please contact the manufacturer. Most rods and reels feature a lifetime warranty and a repair fee. The info can usually be found on the manufacturer's website. Please call us if you have any questions.

Please call us with any questions.

866-660-5758